azzbd Terms & Conditions
Please read these Terms and Conditions carefully before using azzbd. By accessing or using the platform, you confirm that you have read, understood, and agreed to be bound by these terms.
Introduction
These Terms and Conditions ("Terms") govern your use of azzbd, an online gaming platform operated at azzbd.net and accessible to players in Bangladesh. These Terms constitute a legally binding agreement between you ("the Player", "you", "your") and azzbd ("we", "us", "the Platform"). All services offered through azzbd — including cricket betting, live casino games, video slots, crash games, voucher redemptions, and account management features — are subject to these Terms in their entirety.
By registering an account, logging in, making a deposit, placing a bet, or otherwise using any part of the azzbd platform, you acknowledge that you have read these Terms in full and agree to comply with them. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account. azzbd reserves the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms.
Key Terms at a Glance
1. Eligibility
To register and use azzbd, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:
- You must be at least 21 years of age. azzbd strictly enforces a 21+ policy and will require age verification documents upon request.
- You must be a resident of or physically located in Bangladesh at the time of accessing the platform. The platform is not offered to players in jurisdictions where online gaming is prohibited by law.
- You must register using your own true identity. Use of false, borrowed, or fabricated identity documents is strictly prohibited and will result in immediate account closure and forfeiture of any balance.
- You must not be an existing employee, contractor, partner, or affiliate of azzbd or any of its game providers. Platform staff and their immediate family members may not hold player accounts.
- You must have full legal capacity to enter into a binding agreement. If you are under legal guardianship or have been declared legally incapacitated, you may not use the platform.
azzbd reserves the right to verify eligibility at any point and to request supporting documentation. Failure to provide adequate verification within the requested timeframe may result in account suspension pending review.
2. Account Registration and Management
Each player may hold only one (1) registered account with azzbd. Registering multiple accounts — whether under the same or different identity — constitutes a material breach of these Terms. When registering, you agree to the following:
- All information provided during registration must be accurate, current, and complete. You agree to update your details promptly if any information changes.
- You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any OTPs received. azzbd will never ask for your password by email, phone, or chat.
- You are responsible for all activity conducted through your account, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify azzbd immediately at [email protected] and change your password without delay.
- azzbd reserves the right to perform identity and age verification (KYC) checks at any time, including during registration, prior to processing a withdrawal, or at any point during the account lifecycle. You agree to provide valid identification documents upon request.
- Accounts that remain inactive (no login, no transactions) for a consecutive period of twelve (12) months may be classified as dormant. azzbd will notify the registered contact number before applying any dormancy policy. Dormant accounts are not subject to administrative fees unless stated otherwise in a separate dormancy notice.
To close your account voluntarily, contact azzbd support at [email protected]. Any remaining balance in your account at the time of closure will be processed for withdrawal to your registered Bangladesh mobile wallet, subject to standard verification procedures.
3. Deposits and Withdrawals
azzbd supports deposits and withdrawals exclusively through Bangladesh-regulated mobile financial services and banking channels. All transactions are processed in Bangladeshi Taka (BDT). The following rules apply to all financial transactions on the platform:
- The minimum deposit amount is ৳200 across all supported payment methods including bKash, Nagad, Rocket, and Upay. azzbd does not set a maximum deposit limit on its side, though individual payment providers may impose their own limits.
- Deposits must be funded from a payment method registered in your own name. azzbd does not accept third-party deposits. Any deposit received from an account not registered in your name will be reversed and the associated account may be suspended pending investigation.
- Withdrawal requests are processed by the azzbd finance team directly to your registered Bangladesh mobile wallet or bank account. azzbd does not charge a withdrawal fee. Processing time is typically within 2 hours; during high-traffic periods, processing may take up to 24 hours.
- azzbd reserves the right to request KYC documentation prior to processing any withdrawal, particularly for accounts withdrawing large amounts or accounts that have not previously completed identity verification.
- All transactions are processed in BDT. azzbd does not accept cryptocurrency, foreign currency accounts, or international payment cards as primary funding sources. Visa and Mastercard may be available as secondary options subject to availability.
- Any deposit made in error — for example, exceeding your intended amount — must be reported to azzbd support within 24 hours. azzbd will investigate and may reverse the excess amount at its discretion, minus any wagers placed from that balance.
azzbd does not hold or invest player funds on behalf of players. Player account balances are held in segregated accounts separate from azzbd's operating funds, ensuring that player balances are available for withdrawal at all times subject to verification.
4. Bonuses and Promotions
azzbd offers bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms attached to each promotion. The following general rules apply to all bonuses and promotions on azzbd unless a specific promotion states otherwise:
- All bonuses are subject to wagering requirements before the bonus amount or any winnings derived from it can be withdrawn. Wagering requirements will be clearly stated in the individual promotion terms. Standard wagering requirement is 20x the bonus amount unless stated otherwise.
- Bonuses may only be claimed once per player, per promotion, unless the promotion explicitly states it is a recurring or daily bonus. Attempting to claim the same bonus multiple times using multiple accounts constitutes fraud.
- azzbd reserves the right to withdraw, modify, or expire any bonus at any time without prior notice. Any bonus that has not been used or activated within its stated validity period will be removed from the account automatically.
- Bonuses are non-transferable. They cannot be exchanged for cash directly, shared with another player, or transferred to another account. Only one bonus may be active in your account at any given time unless a promotion explicitly permits stacking.
- azzbd reserves the right to reclaim any bonus and associated winnings if there is reasonable evidence that a player has attempted to abuse the bonus system, including but not limited to placing opposing bets to satisfy rollover requirements, using automated betting scripts, or coordinating with other players to exploit a promotion.
Free spins awarded as part of a promotion are subject to the same wagering requirements as cash bonuses unless otherwise stated. Winnings from free spins are credited as bonus funds, not withdrawable cash, until rollover requirements have been met in full.
5. Responsible Gaming and Age Verification
azzbd is committed to promoting responsible gaming across its entire player base. The platform provides the following responsible gaming tools, available free of charge to all registered players:
- Deposit limits: Players may set daily, weekly, or monthly deposit caps via the account settings. Once set, a deposit limit cannot be increased for a minimum of 7 days following the change request, though it can be reduced immediately.
- Session time reminders: Players may set time reminders that notify them after a defined period of continuous play. This feature does not restrict play but is designed to encourage regular breaks.
- Self-exclusion: Players who feel they need a break from gaming may request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
- Account closure for responsible gaming: If you are concerned that gambling is negatively affecting your life, you may request permanent account closure at any time by contacting [email protected]. azzbd will process the closure within 24 hours and return any remaining balance to your registered mobile wallet.
azzbd actively enforces its 21+ age policy. Any player found to be under 21 years of age will have their account permanently closed. Any deposits made by an underage player will be returned in full. Any winnings accumulated by an underage player will be forfeited in full. azzbd will report confirmed underage gambling incidents to the appropriate authorities as required.
6. Fair Play and Game Rules
All games available on azzbd are operated by licensed, third-party game providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. Game outcomes are determined by certified Random Number Generator (RNG) technology for virtual games, and by physical game procedures for live dealer titles. azzbd does not manipulate game outcomes. The following fair play rules apply:
- Players are responsible for understanding the rules of each game before placing real-money wagers. Game rules are accessible within the game interface for all titles. azzbd recommends using the free-play or demo mode where available before wagering real funds.
- Technical malfunctions during a game session — such as disconnection, server interruptions, or game errors — will be handled in accordance with the relevant game provider's policy. azzbd will liaise with the provider to resolve the dispute. azzbd's decision following investigation is final.
- For cricket betting and sports wagering, azzbd uses real-time odds provided by its sports data partners. Odds are subject to change up until the moment a bet is confirmed. Once a bet slip is confirmed by the system, the odds are locked and cannot be altered retroactively.
- azzbd reserves the right to void any bet that was placed based on incorrect or mispriced odds, technical errors, or feed failures. In such cases, the stake will be returned to the player's account in full. Voided bets are not subject to wagering requirement fulfilment.
Disputes about game outcomes must be submitted to azzbd support within 14 days of the disputed round or event. Disputes submitted after this window may not be investigated. When submitting a dispute, provide your account username, the game name, the date and time of the round, and a description of the issue.
7. Prohibited Activities
The following activities are strictly prohibited on azzbd and constitute a material breach of these Terms. azzbd will take immediate action, up to and including permanent account closure and forfeiture of funds, against any player found to have engaged in a prohibited activity:
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, navigate the platform, or gain any unfair advantage over other players or the platform itself.
- Registering or using multiple accounts simultaneously or sequentially, regardless of the payment method or identity used for each account.
- Colluding with other players to manipulate game outcomes, share insider information about live dealer games, or coordinate betting patterns to exploit promotional offers.
- Depositing funds sourced from illegal activity, including but not limited to fraud, theft, money laundering, or proceeds of any criminal offence. azzbd is obligated to report suspicious financial activity to the relevant authorities and will cooperate fully with any investigation.
- Providing false or misleading personal information during registration, KYC verification, or any support interaction. This includes using another person's identity, a fabricated identity, or altered identity documents.
- Exploiting software bugs, game glitches, or platform errors to gain credits, extend game rounds, manipulate payouts, or otherwise benefit in a way that was not intended by the game design. Any glitch-related winnings will be voided and the account may be suspended.
azzbd maintains a zero-tolerance policy toward all forms of cheating, fraud, and prohibited activity. Accounts found in violation will be permanently closed. Remaining balances may be withheld pending investigation and, where fraud is confirmed, will be forfeited in full. azzbd reserves the right to pursue legal action where applicable.
8. Account Suspension and Termination
azzbd reserves the right to suspend or permanently close any player account at its sole discretion. Circumstances that may lead to account suspension or termination include but are not limited to:
- Confirmed or suspected breach of any section of these Terms, including prohibited activities, identity fraud, or underage gambling.
- Failure to complete KYC verification within the requested timeframe, or submission of documentation that cannot be verified or appears fraudulent.
- Receiving a chargeback, payment reversal, or dispute from your payment provider related to a deposit made to azzbd. Accounts subject to a chargeback will be immediately suspended pending investigation.
- At the request of the account holder themselves, via the voluntary account closure or self-exclusion process described in these Terms.
Where an account is suspended pending investigation, azzbd will notify the registered contact of the suspension and provide a reasonable opportunity to respond before a final decision is made. Where an account is terminated, any remaining balance that is not subject to forfeiture will be returned to the player's registered payment method within a reasonable timeframe.
9. Intellectual Property
All content on the azzbd platform — including but not limited to the site design, layout, graphics, logos, text, game interfaces, and software — is the exclusive intellectual property of azzbd or is used under licence from the relevant rights holders. Nothing in these Terms grants you any right, title, or interest in any azzbd intellectual property. You may not copy, reproduce, redistribute, modify, publish, or create derivative works from any part of the azzbd platform without prior written consent from azzbd.
The azzbd brand name, logo, and all associated marks are proprietary identifiers of the platform. Unauthorized use of the azzbd brand — including in domain names, social media accounts, promotional materials, or any digital or physical medium — is strictly prohibited and may result in legal action.
10. Limitation of Liability
To the fullest extent permitted by applicable law, azzbd expressly disclaims all warranties, express or implied, in connection with the platform and your use of it. azzbd specifically excludes liability for:
- Any loss of funds resulting from account access by an unauthorised third party where the player failed to maintain adequate account security.
- Platform downtime, maintenance windows, or service interruptions beyond azzbd's reasonable control, including but not limited to internet outages, payment provider failures, or force majeure events.
- Any indirect, consequential, or speculative losses including loss of anticipated winnings, loss of enjoyment, or reputational damage arising from the use of the azzbd platform.
Nothing in this limitation of liability clause excludes azzbd's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law. azzbd's total aggregate liability to any player in any twelve-month period shall not exceed the total net deposits made by that player in the same period.
11. Privacy and Data Protection
azzbd collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account with azzbd, you consent to the collection and processing of your personal data as described in the Privacy Policy. azzbd uses SSL encryption for all data transmissions. Personal data is not sold to third parties. Data shared with game providers and payment processors is limited to what is strictly necessary for service delivery. To review the full Privacy Policy, visit the Privacy Policy page on this site.
12. Amendments to These Terms
azzbd reserves the right to amend, update, or replace these Terms at any time. When material changes are made, azzbd will notify registered players via the contact details held on account, with a minimum of 7 days notice before the changes take effect. For minor amendments — such as clarifications, formatting corrections, or updates to contact information — notice may be provided by updating the "Last Updated" date at the top of this page without direct notification.
The most current version of these Terms is always available on this page. It is your responsibility to review these Terms periodically. Continued use of the azzbd platform after any amendment becomes effective constitutes your unconditional acceptance of the revised Terms.
13. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. azzbd operates as an online gaming platform accessible to players in Bangladesh. For any disputes arising from your use of the azzbd platform, the first step is to contact azzbd support at [email protected] with a full written description of your complaint. azzbd will respond within 5 business days. If a resolution is not reached through support channels, both parties agree to seek resolution through a mutually agreed independent dispute mechanism. azzbd's decisions on matters of game outcome, bonus calculation, and account verification are final and binding unless overturned through a formal dispute process.
14. Contact Information
For questions, complaints, account issues, responsible gaming requests, or general correspondence regarding these Terms, please contact azzbd using the details below. All correspondence must be in English. azzbd aims to respond to all queries within 2 business hours during standard operating periods (Bangladesh Standard Time, UTC+6), and within 24 hours during peak or high-volume periods.
Support email (plain text, not a link): [email protected]. Do not share your account password, OTP, or payment credentials via email. azzbd staff will never ask for these details.
Questions About These Terms?
Visit our FAQ page for quick answers, or explore our Responsible Gaming page to learn about the tools available to help you play safely on azzbd.
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